Hopshift
Employee App

Pay Slips

How to view pay slips and download protected PDF copies in the mobile app

The HopShift mobile app is the primary place to receive and view your pay slips. Each pay slip appears after your employer finalizes payroll and contains the earnings, deductions, and employer contributions for that period.

Your employer controls access to Pay Slips. If the card is not shown, ask HR whether mobile pay slips are enabled for your employment.


Viewing Your Pay Slips

  1. On Home, tap the Pay Slips card. You may also open a private “payslip ready” notification.
  2. If you have worked for more than one company, select the employer. Each company and currency is shown separately.
  3. Use the year selector to switch between years.
  4. Tap a pay slip to open its full details. The signed-in view does not ask for your birthday.

Year-to-Date Totals

The Pay Slips page shows running totals for the selected employer and year:

TotalWhat it means
YTD Gross PayYour total earnings before any deductions
YTD DeductionsTotal amount deducted (tax, social security, etc.)
YTD Net PayThe amount actually paid to you

The same YTD summary also shows tax withheld and any employee CPF or SSO contributions recorded so far this year. These totals are useful when preparing annual tax documents.

Earnings Breakdown

In Pay Slip Details, the Earnings section lists what you were paid:

  • Basic Pay (marked Prorated if you did not work the full period)
  • Overtime Pay
  • Holiday Pay and Rest Day Pay
  • Allowances
  • Bonuses and Commissions
  • Back Pay (if applicable)

Deductions Breakdown

Below earnings, each deduction is listed individually:

  • Employee SSO (social security contribution)
  • Income Tax
  • Loan Deduction and Other Deductions, if any

An Employer Contributions section shows what your employer paid in SSO on your behalf. This is for information only and is not taken from your pay.

The details end with a Net Pay block: the amount you received after all deductions.


Downloading a Protected PDF

  1. Open the pay slip you want to download.
  2. Tap Download protected PDF.
  3. Choose where to save or share it in your phone's standard share sheet.

The PDF password is your current birthday on file with HR, in DDMMYYYY format: two-digit day, two-digit month, and four-digit Gregorian year, with no spaces or separators. When HR corrects your birthday, HopShift refreshes all of your downloadable pay slips in the background. A PDF may briefly show as being updated. HopShift never displays or sends the actual password.

If your birthday is missing, you can still read the pay slip securely in the app, but a portable PDF cannot be created. Ask HR to correct your employee profile; reopening the payroll is not required. HR may optionally email the same protected PDF as a fallback; email is not the primary or automatic delivery channel.

Pay slips are only available after your employer has finalized the payroll run for that period. If a month's pay slip is missing, it may not have been finalized yet. Contact your HR admin for confirmation.

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